The best AI receptionists and re-engagement tools for Cliniko clinics. Ranked honestly.
We build Routiq, so you should expect us to say Routiq. Instead, here is the whole field with a winner per category, including the categories we lose. Every fact comes from public sources and carries a date. When a tool beats us at something, we say so on its own page.
2026 category winners
1 · Best for patient re-engagement
RoutiqThe only tool in the Cliniko ecosystem that combines reception, automatic rebooking-report follow-ups and AHPRA-aware message checking in one subscription. If the goal is a full diary rather than an answered phone, this is the category that matters.
2 · Best pure voice receptionist
Aeva AI Receptionist1,300+ practitioners across six countries and one of the highest ratings in the directory. If the brief is strictly answer the phone, Aeva is the proven pick.
Routiq vs Aeva AI Receptionist3 · Best multi-channel coverage
BookedSolidPhone, SMS, WhatsApp, email and web chat in one tool, across six practice systems. The widest net in the field.
Routiq vs BookedSolid4 · Best hands-on messaging control
PeptalkrThe established Cliniko messaging specialist. If someone on your team enjoys building beautiful email and SMS flows, this is their console.
Routiq vs Peptalkr5 · Best reception + clinical notes combo
Grounded ScribeThe only tool pairing phone reception with clinical documentation, with transparent pricing and a free test tier.
Routiq vs Grounded Scribe6 · Best for Halaxy practices
VoxotecAU-built voice with the broadest local practice-system list, including Halaxy, which most of the field (Routiq included) does not connect to.
Routiq vs VoxotecThe full field, compared
Voice receptionists
- Aeva AI ReceptionistNZ, international (6 countries)vs Routiq
- Able AI Receptionist (Lyngo)Internationalvs Routiq
- HealthVoiceInternationalvs Routiq
- HeronInternationalvs Routiq
- AI JaneInternationalvs Routiq
- Jubilee VoiceInternationalvs Routiq
- Solium AIAustraliavs Routiq
- Summit AI ReceptionistAustraliavs Routiq
- IntaviaInternationalvs Routiq
- VerbaliseUKvs Routiq
- VoxotecAustraliavs Routiq
Messaging and engagement
Reception + engagement hybrids
Sources: each tool's public website and the Cliniko Connected Apps directory, last checked 8 August 2026. We update this page when the field changes. Corrections: daniel.welsh@routiq.ai
The re-engagement category has one seat.
Robyn answers every channel and works your rebooking report. Abby checks the wording against published AHPRA advertising guidance. 7-day free trial, no setup fees, live in a day.