Our approach
Premium intelligence.
Not generic AI.
Your patients didn't leave. They just didn't hear from you. Every clinic markets “multiple sessions needed.” Almost none have a system to make sure patients actually come back. That's what we built.
01
The right message
Generic “we miss you” texts get ignored. Every message Robyn sends is personalised to the patient, grounded in their treatment history.
02
At the right moment
Every treatment type has an optimal return window. Robyn learns it from your data and reaches out before patients even think about rebooking.
03
You see what's working
Which patients came back, which messages resonated, what's actually driving rebookings. Per treatment, per practitioner.
The founder
Why Routiq exists.
I started Routiq after one question kept bothering me. Why do patients who genuinely need care stop coming back?
With a background in economics and years spent in behavioural science, the answer became clear. Patients don't leave because the care failed. They leave because life got busy and nobody reached out at the right moment.
We tested this against real data across physio, chiro, podiatry, and cosmetic clinics. The same pattern showed up every time. Specific moments where patients drift, and a window at each one where the right message brings them back.
That's what Routiq is. Behavioural science applied to the patient journey, so your team can focus on care and your patients get the continuity they deserve.
Get Started
Give your front desk a hand.
Routiq's Robyn works alongside your team, handling follow-ups, rebookings, and patient messages so your receptionist can focus on the people in front of them.
Set up in 5 minutes. Connects to your clinic software and starts helping immediately.
Free 14-day trial. No credit card required. Cancel anytime.