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Abby & Robyn. The AI receptionist that also brings your patients back.

New patients are harder to win. Robyn answers every enquiry and works your rebooking report. Everything that goes out, Abby has already checked against AHPRA advertising guidance.

24/7 AI reception·automatic re-engagement·AHPRA-aware checks

Incoming call · ringing…answered

Robyn

New patient enquiry · 7:42 pm

Can I move my appointment to Thursday?
Booked · Thu 2:30pm ✓

New booking

Initial consult · Thursday…Thu 10:15 AMThu 11:40 AMThu 2:30 PM

Follow-up sent · patient due back

Back in the diary ✓

Caption check

Abby

“Guaranteed results in one session”

May sit outside AHPRA guidance

“Care plans tailored to you, from session one.”

Start your free trial

No setup fees. 7-day free trial. Live in a day.

The 24/7 AI receptionist with automatic patient re-engagement and AHPRA-aware marketing checks, for allied health and cosmetic clinics in Australia.

Trusted by clinics using

ClinikoNookalPracSuite

“Routiq pretty much handles everything for me now. I don't have to think about patient follow-ups anymore.”

Alister Cran, Surf Rehab Physiotherapy

The Problem

42% of patients visit once and never come back.

Not because the treatment failed. Because nobody reached out at the right moment.

The two leaks. Where full clinics quietly lose patients — the after-hours call that goes unanswered, and the patient who drifts away.

What Your Morning Looks Like

You open the app. Everything's handled.

This is what Routiq looks like every morning. Your AI receptionist briefs you on what happened overnight.

See It In Action

Seven real calls. Animated, end-to-end.

Real audio from ModPod Podiatry, synced to Robyn answering the phone and writing into the PMS. Pick a scenario.

A new patient with three weeks of heel pain. Robyn triages, finds a Mosman slot, writes the booking — start to finish in two minutes.

See all demos & talk to Robyn live →

Get Started

Give your front desk a hand.

Routiq's Robyn works alongside your team, handling follow-ups, rebookings, and patient messages so your receptionist can focus on the people in front of them.

Set up in 5 minutes. Connects to your clinic software and starts helping immediately.

Start Free TrialBook a Demo

Free 7-day trial. No credit card required. Cancel anytime.

Frequently Asked

Questions, answered.

Yes. Meet Robyn, Routiq's AI reception assistant. Robyn works across calls, texts, and WhatsApp so patients speak to the same assistant every time. You can pick a male or female voice, and shape the tone to match your clinic.

Text first, because that's what patients actually reply to. SMS, WhatsApp, and Instagram DMs open at 98% within minutes. Phone is there too, for inbound calls when patients prefer to ring. Every conversation lands in one place.

Because patients read texts. They screen calls. A proactive SMS at the right moment gets a response. A cold call from an unknown number gets ignored. We lead with the channel that works.

Phone answering is reactive. It waits for patients to call. Routiq is proactive. We reach out to patients who are overdue, on the channel they actually read, before they forget about you. That's where the rebookings come from.