Abby & Robyn. Your follow-ups written. Your marketing checked. Your diary full.

New patients are harder to win. Robyn answers every enquiry and works your rebooking report, with every follow-up written for you. Abby checks each one, and your marketing, against AHPRA advertising guidance before it goes out.

24/7 AI reception·automatic re-engagement·AHPRA-aware checks

Rebooking report

Tue 14Wed 15
patients due back
Sarah M. · 6 wksdue backBack in the diary ✓
James P. · 8 wksdue backBack in the diary ✓
Priya K. · 5 wksdue backBack in the diary ✓
Tom H. · 7 wksdue back
Elena R. · 9 wksdue back
David C. · 6 wksdue back
Draft · SMSSent · SMSTo: Sarah M.To: James P.To: Priya K.
Hi Sarah, Alister's front desk here. We guarantee you'll be pain free in one session.Would Tue 2:30 or Thu 10:15 suit to keep your sessions going?
Hi James, Alister's front desk here. Happy to carry on from your last session. Thu 11:40 or Mon 3:15?
Hi Priya, following up from your session with Alister. Thu 9:30 or Tue 1:45? No worries if not, just reply and we'll sort it.
Queued for Abby's checkAbby is checking…May sit outside AHPRA guidanceChecked · Abby
Yes please, Thursday?

Incoming call · ringing…answered

Robyn

New patient enquiry · 7:42 pm

New booking

Initial consult · Thu 2:30 PM

Start your free trial

No setup fees. 7-day free trial. Live in a day.

The 24/7 AI receptionist with automatic patient re-engagement and AHPRA-aware marketing checks, for allied health and cosmetic clinics in Australia.

Trusted by clinics using

ClinikoNookalPracSuite

“Routiq pretty much handles everything for me now. I don't have to think about patient follow-ups anymore.”

Alister Cran, Surf Rehab Physiotherapy

The Problem

42% of patients visit once and never come back.

Not because the treatment failed. Because nobody reached out at the right moment.

The two leaks. Where full clinics quietly lose patients — the after-hours call that goes unanswered, and the patient who drifts away.

What Your Morning Looks Like

You open the app. Everything's handled.

This is what Routiq looks like every morning. Your AI receptionist briefs you on what happened overnight.

See It In Action

Four short films. One connected clinic.

See the difference between a blast and a conversation, how Abby and Robyn work together, what Abby checks, and the new model for clinic growth.

The Blast vs the Conversation. Why re-engagement beats a blast tool. Blasts send one message to everyone and nobody answers the replies. Robyn reads your diary, writes each follow-up personally, Abby checks the wording, and the reply becomes a booking.

See all seven call demos & talk to Robyn live →

Get Started

Give your front desk a hand.

Routiq's Robyn works alongside your team, handling follow-ups, rebookings, and patient messages so your receptionist can focus on the people in front of them.

Set up in 5 minutes. Connects to your clinic software and starts helping immediately.

Start Free TrialBook a Demo

Free 7-day trial. No credit card required. Cancel anytime.

Frequently Asked

Questions, answered.

Yes. Meet Robyn, Routiq's AI reception assistant. Robyn works across calls, texts, and WhatsApp so patients speak to the same assistant every time. You can pick a male or female voice, and shape the tone to match your clinic.

Text first, because that's what patients actually reply to. SMS, WhatsApp, and Instagram DMs open at 98% within minutes. Phone is there too, for inbound calls when patients prefer to ring. Every conversation lands in one place.

Because patients read texts. They screen calls. A proactive SMS at the right moment gets a response. A cold call from an unknown number gets ignored. We lead with the channel that works.

Phone answering is reactive. It waits for patients to call. Routiq is proactive. We reach out to patients who are overdue, on the channel they actually read, before they forget about you. That's where the rebookings come from.