Effective Date: May 1, 2025
Welcome to Routiq ("we," "our," or "us"), a trading name of Clouru PTY LTD (ABN: 68 940 174 502). These Terms and Conditions ("Terms") govern your access to and use of our website (www.routiq.ai) and AI automation services.
By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
Routiq provides AI automation services designed to streamline business operations. Our services include, but are not limited to:
When you register for our services, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
We reserve the right to terminate accounts that violate our Terms or for any other reason at our sole discretion.
Services are billed according to the pricing plan you select. Payment terms are specified during the purchase process and may vary depending on the services selected.
We reserve the right to change our pricing at any time. For subscription services, we will provide advance notice before implementing any price changes.
All fees are non-refundable except as required by law or as expressly stated in these Terms.
Our website and services, including all content, features, and functionality, are owned by Clouru PTY LTD and are protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works, publicly display, or use our intellectual property without our express written permission.
"User Content" refers to any information, data, or materials you provide to us for processing, analysis, or storage in connection with our services.
You retain all rights to your User Content. By using our services, you grant us a non-exclusive, worldwide, royalty-free license to use, copy, process, and store your User Content for the purpose of providing and improving our services.
You are solely responsible for your User Content and must have all necessary rights to submit it to us.
To the maximum extent permitted by law, Clouru PTY LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or in connection with your use of our services.
Our total liability for any claims arising under these Terms shall not exceed the amount you paid us for services in the 12 months preceding the claim.
You agree to indemnify, defend, and hold harmless Clouru PTY LTD and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising from your use of our services, your violation of these Terms, or your violation of any rights of another person or entity.
Our services may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice or liability.
Either party may terminate the service agreement according to the terms specified in your service contract. Upon termination, your access to our services will cease immediately.
These Terms shall be governed by and construed in accordance with the laws of Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Australia.
We may update these Terms from time to time. The updated version will be indicated by an updated "Effective Date" and will be effective as soon as it is accessible. We encourage you to review these Terms frequently to stay informed about our legal obligations to you.
If you have any questions about these Terms, please contact us at:
Clouru PTY LTD (trading as Routiq)
Email: support@routiq.ai
Phone: (+61) 481 222 413
ABN: 68 940 174 502