Routiq vs Voxotec.
What Voxotec says it does: AI receptionists for clinics and allied health practices across Australia, integrated with Cliniko, Halaxy, Nookal and PracSuite. Routiq pairs Robyn, who answers every channel and re-engages lapsed patients, with Abby, who checks the wording against published AHPRA advertising guidance first. Here is the honest comparison.
| Routiq | Voxotec | |
|---|---|---|
| Built for | Australia | Australia |
| Practice systems | Cliniko, Nookal, PracSuite | Cliniko, Halaxy, Nookal, PracSuite |
| Channels | Phone, SMS, WhatsApp, Web chat | Phone |
| Patient re-engagement | Yes. Robyn works the rebooking report and writes follow-ups | Not their focus |
| AHPRA-aware checking | Yes. Abby checks messaging against published AHPRA advertising guidance | No public equivalent |
| Pricing | AUD $199 per location per month, or $159 billed annually. No setup fees. 7-day free trial. | Pricing on enquiry (last checked August 2026). |
What Voxotec does well
- ✓ Broad AU practice-system coverage including Halaxy
- ✓ AU-built voice focus
Choose Voxotec if
- You run Halaxy. Routiq does not connect to Halaxy today.
- You want an AU voice specialist.
Choose Routiq if
- You want re-engagement, not just reception. Robyn works the rebooking report and writes the follow-ups, so the diary fills from patients you already have..
- Your messaging touches AHPRA territory. Abby checks each follow-up and your marketing against published AHPRA advertising guidance before it goes out. No other tool on this list does that..
- You want one bill for reception, re-engagement and checking. $199 per location per month, no setup fees, live in a day..
The verdict
Voxotec's Halaxy support gives it a real niche in the AU market.
On the shared systems (Cliniko, Nookal, PracSuite) the choice is a voice specialist versus a re-engagement team: reception plus rebooking plus AHPRA-aware checking in one.
Common questions
Does Routiq support Halaxy?
Not today. Routiq connects to Cliniko, Nookal and PracSuite. If you run Halaxy, Voxotec is one of the AU options that lists it.
This comparison uses public information: Voxotec's own website and the Cliniko Connected Apps directory, last checked 8 August 2026. Spotted something out of date? Email daniel.welsh@routiq.ai and we will fix it. Their site: voxotec.com
See Robyn work your rebooking report.
7-day free trial. No setup fees. Live in a day on Cliniko, Nookal or PracSuite.
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