Abby & Robyn for Cliniko.
Your follow-ups written. Your diary full.
Robyn answers calls, SMS and WhatsApp, offers real times from your Cliniko diary and books straight into Cliniko. Abby checks what goes out. You make the final call.
24/7 AI reception·automatic re-engagement·AHPRA-aware checks
No setup fees. 7-day free trial. Live in a day.
What Robyn does with Cliniko
She reads the diary. Then she works it.
Cliniko stays the source of truth. Robyn works inside it, not beside it.
Reads
Robyn reads your Cliniko diary live. No exports, no spreadsheets, no shadow calendar for your team to reconcile.
Offers
She offers patients real times from the diary, matched to the right practitioner, appointment type and location.
Books
She books directly into Cliniko, and handles reschedules and cancellations within the rules you set.
Follows up
She works the rebooking report. Patients due back are identified, and their follow-ups are written for you.
Routiq is listed in Cliniko's Connected Apps directory and connects through the Cliniko API. No screen scraping, no second calendar. Read the full guide: AI receptionist for Cliniko
The check
Abby reads it before it goes out.
Every follow-up Robyn writes, and the marketing you post yourself, gets a second set of eyes. Abby checks the wording against AHPRA advertising guidance. If a line may sit outside the guidance, she says so in plain English and suggests calmer wording. You make the final call.
Ask Abby before you post →Sequences stop on reply
The moment a patient replies or books, their sequence stops. Nobody gets chased after they have answered.
One thread per patient
Each patient has one active conversation, whichever channel they use. No double-ups, no crossed wires.
A daily report
Each morning you see what was answered, what was booked, and who is back in the diary.
“One of my biggest gripes was managing all the follow-ups. Routiq now does it all for me, from patient communications to bookings. It's freed up so much time to focus on the business.”
Questions
Cliniko, answered.
Is Routiq an official Cliniko integration?+
Yes. Routiq is listed in the Cliniko Connected Apps directory and connects through Cliniko's API.
Can Robyn book directly into Cliniko?+
Yes. Robyn offers real times from your Cliniko diary and books directly into Cliniko. Reschedules and cancellations follow the rules your clinic sets.
Does my receptionist need to use another calendar?+
No. Cliniko remains the source of truth. Your team keeps working in Cliniko and sees every appointment Robyn has handled there.
How does re-engagement work with Cliniko?+
Robyn works the rebooking report. She identifies patients who are due back, writes their follow-ups for you, and books responders straight into Cliniko. Sequences stop the moment a patient replies or books, and each patient has one active thread.
What patient information does Routiq use?+
The contact, practitioner and appointment information needed for reception and re-engagement. Routiq does not need diagnoses or treatment plans to do this work.
How long does the Cliniko setup take?+
Most clinics are live in a day. There are no setup fees, and the 7-day free trial lets your team watch it work before committing.
Also connects with Nookal and PracSuite. All integrations.
How it starts
See Robyn work with your Cliniko setup.
01
Live in a day
Connected to Cliniko and answering from day one.
02
Tested for a week
You watch it work on real enquiries before anything counts.
03
7-day free trial
No setup fees. No credit card required. Cancel anytime.
Prefer to talk it through first? Contact us.