Official Cliniko Connected App
Routiq
+
Cliniko

Cliniko + Routiq

Automatically bring back inactive patients with AI-powered messaging. Seamless integration, no manual exports, real-time sync.

"One of my biggest gripes was managing all the follow-ups—Routiq now does it all for me, from patient communications to bookings. It's freed up so much time to focus on the business."

Alister Cran, Founder, Surf Rehab

How It Works

Connect once, then let Routiq handle patient re-engagement automatically.

1

Connect Cliniko

One-click OAuth connection. No API keys or manual setup required.

2

Set Your Rules

Define inactive periods (30, 60, 90 days) and customize your message tone.

3

Watch Patients Return

Routiq identifies and re-engages inactive patients automatically.

Built for Cliniko Practices

Unlike generic platforms, Routiq is purpose-built to work with Cliniko's data structure.

Patient Insights

Automatically identifies patients inactive for 3, 6, or 12+ months. Tracks appointment history and retention metrics in real-time.

Automated Follow-ups

Sends personalized SMS, email, and WhatsApp messages aligned with your clinic's tone of voice.

Smart Sequence Management

Automatically halts follow-ups when patients reply or rebook. No duplicate outreach, ever.

Conversion Tracking

Built-in analytics showing which message steps drive rebookings. See exactly what's working.

Weekly Reports

Actionable summaries on inactive patients, rebookings, and revenue opportunities delivered to your inbox.

Secure & Compliant

Enterprise-grade security with end-to-end encryption. Fully compliant with Australian Privacy Act.

Routiq vs Manual Patient Recalls

Stop spending hours on manual exports and generic email blasts.

With Routiq
Manual Process
Automatic patient identification
Manual list exports
Syncs in real-time with Cliniko
Periodic data exports required
AI-personalized messages
Generic templates
Auto-stops when patient rebooks
Manual tracking needed
Revenue attribution built-in
No tracking
Multi-channel (SMS, WhatsApp, Email)
Usually email only

Ready to Bring Back Inactive Patients?

Join Allied Health practices already using Routiq with Cliniko. Free trial, no credit card required.