Case Studies

Real Data.
Real Clinics.
Real Revenue.

Deep-dive analyses showing how much revenue practices are leaving on the table and exactly how to recover it.

12 industry reports

Australian Cosmetics Clinics Are Sitting on Millions in Dormant Revenue

We analysed patient databases across multiple cosmetics practices. The pattern is universal: 85-95% of patients lapse, and almost none are being contacted. Here's the opportunity and the science that captures it.

85-95%

Patients Lapsed

$2M+

Combined Recoverable Revenue

Practices Analysed

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Physiotherapy

70% of Physio Patients Never Finish Their Treatment Plan

We analysed patient databases across APAC physiotherapy practices. 97.5% of patients are inactive, and 70% never complete their care plan. The recoverable revenue opportunity is $720K-$1.4M per practice group.

Patients Inactive

Recoverable Revenue

Care Plan Dropout

Your Podiatry Patients Aren't Leaving. They're Just Not Being Asked Back

We analysed patient databases across Australian podiatry practices. ~75% of patients are lapsed beyond 90 days. Recurring conditions are being treated as one-off visits, with $62K+ recoverable per practice.

Patients Lapsed

First-Pass Recovery

Recurring Revenue

70% of Your Chiropractic Patients Never Finish Their Care Plan

We analysed patient retention patterns across Australian chiropractic practices. ~70% of patients are lapsed beyond 90 days. First-pass recoverable revenue of $85K+ per practice from care plan dropouts, maintenance lapsed, and initial contacts.

Patients Lapsed

First-Pass Recovery

Care Plan Dropout

Half Your Dental Patients Are Overdue for Their Check-Up

We analysed patient recall patterns across Australian dental practices. ~60% of patients are overdue for their 6-month recall. First-pass recoverable revenue of $203K+ per practice, with recall patients returning every 6 months.

Recall Overdue

First-Pass Recovery

Recurring Revenue

42% of Your Clients Never Finish Their Nutrition Plan

We analysed client databases across Australian dietetics practices. ~65% of clients are lapsed beyond 90 days. Recoverable revenue of $35K+ per practice from nutrition plan dropouts, review lapsed, and initial contacts.

Clients Lapsed

First-Pass Recovery

Plan Dropout

45% of Massage Clients Disappear Before Their Plan Is Complete

We analysed client databases across Australian remedial massage practices. ~70% of clients are lapsed beyond 90 days. Recoverable revenue of $40K+ per practice, plus $55K+/year in recurring maintenance revenue.

Clients Lapsed

First-Pass Recovery

Recurring Revenue

38% of Osteopathy Patients Drop Off Before Finishing Treatment

We analysed patient databases across Australian osteopathy practices. ~70% of patients are lapsed beyond 90 days. First-pass recoverable revenue of $51K+ per practice from care plan dropouts and maintenance lapsed.

Patients Lapsed

First-Pass Recovery

Plan Dropout

45% of Therapy Clients Drop Out Before Treatment Is Complete

We analysed client databases across Australian psychology practices. ~65% of clients are lapsed beyond 90 days. Recoverable revenue of $94K+ per practice. Psychology has the highest per-session value in allied health.

Clients Lapsed

First-Pass Recovery

Plan Dropout

35% of Speech Pathology Clients Disengage Before Goals Are Met

We analysed client databases across Australian speech pathology practices. ~60% of clients are lapsed beyond 90 days. Recoverable revenue of $39K+ per practice, with per-client lifetime values of $2,200+.

Clients Lapsed

First-Pass Recovery

Plan Dropout

The Dermatology Retention Gap: 661 Specialists, 2+ Month Waits, No Systematic Recall

661 specialist dermatologists serving 26M Australians. 40-55% of patients overdue for follow-up. Three revenue streams (medical, chronic, cosmetic) with zero recall infrastructure. ~$31K recoverable per practice from a single campaign.

Patients Overdue

First-Pass Recovery

Specialists

40% of Acupuncture Patients Drop Off Before Their Treatment Course Is Complete

We analysed patient databases across Australian acupuncture practices. ~70% of patients are lapsed beyond 90 days. Recoverable revenue of $28K+ per practice from treatment course dropouts, maintenance lapsed, and initial contacts.

Patients Lapsed

First-Pass Recovery

Course Dropout