Meet Robyn · AI reception assistant
Every call answered.
Every patient brought back.
Robyn answers your clinic's calls and messages 24/7, books patients straight into your practice software, and quietly works the recall list your team never gets time for — with every message written inside Australia's advertising rules.
one click, in your browser — or dial (+61) 468 021 490
No setup fees · Live in a day · 7-day free trial
One assistant, both leaks
24/7 reception & automatic re-engagement
The calls you miss and the patients who quietly drift — Robyn covers both. Built on behavioural science and 50,000+ real patient journeys.
01
24/7 Reception
The phone, handled.
Calls, SMS and WhatsApp answered around the clock. Robyn identifies the patient, checks real availability and books straight into your calendar — no message queue waiting for the morning. Anything complex goes to your team with the full history attached.
02
Automatic Re-engagement
Patients come back on time.
Every treatment type has an optimal return window. Robyn learns it from your appointment data and reaches out before patients even think about rebooking — care-framed messages that book responders straight back in. The only AI receptionist for allied health and cosmetics with a built-in re-engagement loop.
Also in the subscription · Appointment reminders · Unified team inbox · AI session notes · Daily recap
The demo is the product
Don't book a demo. Ring one.
One click, right here in your browser — no phone needed. Talk to her the way a patient would: ask about availability, prices, a rebooking — and judge her the way you'd judge a receptionist.
Prefer your phone? (+61) 468 021 490 · Prefer a walkthrough? Book the 15-min demo
Compliant by design
Recall messages are advertising. Robyn treats them that way.
Under section 133 of the National Law, messages that promote booking new care are regulated health-service advertising — testimonial quotes, discounts without terms and outcome promises in a recall SMS are the fast lane to a compliance letter, with penalties up to $60,000 per offence for individuals and $120,000 for companies.
Robyn's wording is built inside those rules by default: care-framed, clinic-identified, opt-out in every message, none of the banned patterns. And the rules engine isn't a black box — it's Abby, our free AHPRA post checker, which you can try on your own marketing right now.
How it starts
Live in a day. Proven in two weeks.
Day 1
Live
Connect your PMS and Robyn starts answering. No setup fees, no implementation project.
Week 1
Tested
She runs alongside your team — every conversation visible in the inbox, booking rules tuned to how your clinic actually works.
Then
7-day free trial
Prove it on your own patients before you pay. Cancel any time.
Works with · Cliniko (native) · Nookal · PracSuite · Timely — text-first
Pricing
One plan. Everything included.
$199
per location / month · $159/mo billed annually
- — Robyn: calls, SMS & WhatsApp reception, 24/7
- — Automatic re-engagement & recalls
- — Appointment reminders & confirmations
- — Unified team inbox
- — PMS integration (Cliniko native)
- — AI session notes
Usage as you go: $1.50 per call handled · 10c per message segment
Book a 15-min demo →7-day free trial · no setup fees
Full detail on inclusions and multi-location discounts: pricing page
Common questions
Does Robyn replace my receptionist?
No — she's a reception assistant. Your team keeps the front desk, the judgement calls and the complex conversations; Robyn absorbs the after-hours calls, the overflow, and the recall list nobody has time to work.
Which practice systems does she work with?
Cliniko natively (Routiq is a Cliniko connected app), plus Nookal and PracSuite. Clinics on Timely run text-first — SMS and WhatsApp reception and recalls, with your team making the calendar entry.
Is patient data handled safely?
Patient contact and appointment data is health information — 'sensitive information' under the Privacy Act 1988 — and is handled accordingly. Security and data-handling documentation is available; see our Security and Trust pages.
Are automated patient messages AHPRA-safe?
Messages that promote bookings are advertising under section 133 of the National Law, so wording matters. Robyn's messages are compliant by design — care-framed, clinic-identified, opt-out built in — using the same rules engine as Abby, our free post checker.
What does it cost, and how fast can we start?
$199 per location per month ($159/mo billed annually) plus usage — $1.50 per call and 10c per message segment, every feature included. Robyn is typically live in a day, tested alongside your team for a week, and starts with a 7-day free trial. No setup fees.
See Robyn on your clinic
Fifteen minutes, your calendar, your call flow. Or start smaller — let Abby check your next post free and meet the rules engine first.
Book a 15-min demo →Robyn & Abby · by Routiq