Robyn for Nookal.
Robyn texts the patients who haven't been back, answers their replies, offers real times from your Nookal diary and books directly into Nookal.
What Robyn reads and writes.
Nookal stays the source of truth. Robyn reads the diary live and writes bookings back to it.
Reads
Robyn reads your Nookal diary live. No exports, no spreadsheets, no second calendar to keep in sync.
Offers
She offers patients real times from the diary, matched to the right location, practitioner and service.
Books
She books directly into Nookal, and handles reschedules and cancellations within the rules you set.
Follows up
She works the rebooking report. Patients due back are identified, and their follow-ups are written for you.
Works across one or more Nookal locations, with the practitioners, services and availability rules you approve.
How to connect Nookal.
About 10 minutes, start to finish.
- Create your Routiq account
- Generate a Nookal API key
- Enable your staff for integrations
- Choose your bookable service types
- Paste your key into Routiq
Robyn reads it before it goes out.
Every follow-up Robyn writes gets a second pass. She checks the wording against AHPRA advertising guidance. If a line may sit outside the guidance, she says so in plain English and suggests calmer wording. You make the final call.
Sequences stop on reply
The moment a patient replies or books, their sequence stops. Nobody gets chased after they have answered.
One thread per patient
Each patient has one active conversation, whichever channel they use. No double-ups, no crossed wires.
Questions about Nookal.
Does Routiq integrate with Nookal?
Yes. Robyn reads your Nookal diary live, offers real times and books directly into Nookal. Nookal remains the source of truth.
Can Robyn book Nookal appointments after hours?
Yes. Robyn answers 24/7, so patients can book, reschedule or cancel outside reception hours and the diary is updated directly.
Can we limit what Robyn can book?
Yes. Your clinic sets the locations, appointment types, practitioners and escalation boundaries Robyn works within.
What happens with a clinical or sensitive question?
Robyn does not make clinical decisions. She hands the conversation to your team with the request and context already captured.
Can Routiq follow up patients who are due back?
Yes. Robyn works the rebooking report, writes the follow-ups for you and books responders into the Nookal diary. Sequences stop the moment a patient replies or books.
How quickly can we test the Nookal integration?
Connecting takes about five minutes. If your clinic has years of history, Robyn takes a day or two to read it before she starts. There are no setup fees, and the 7-day free trial lets your team watch her work before committing.
Also connects with Cliniko and PracSuite. See all integrations.
See Robyn work with your Nookal diary.
No setup fees and a 7-day free trial. Your card is taken up front and charged on day 8, so you can cancel any time before then.