Abby & Robyn for Nookal.
Your calls answered. Your diary full.
Robyn answers calls, SMS and WhatsApp, offers real times from your Nookal diary and books directly into Nookal. Abby checks every message before it goes out.
24/7 AI reception·automatic re-engagement·AHPRA-aware checks
No setup fees. 7-day free trial. Live in a day.
What Robyn does with Nookal
She reads the diary. Then she works it.
Nookal stays the source of truth. Robyn works inside it, not beside it.
Reads
Robyn reads your Nookal diary live. No exports, no spreadsheets, no second calendar to keep in sync.
Offers
She offers patients real times from the diary, matched to the right location, practitioner and service.
Books
She books directly into Nookal, and handles reschedules and cancellations within the rules you set.
Follows up
She works the rebooking report. Patients due back are identified, and their follow-ups are written for you.
Works across one or more Nookal locations, with the practitioners, services and availability rules you approve.
The check
Abby reads it before it goes out.
Every follow-up Robyn writes, and the marketing you post yourself, gets a second set of eyes. Abby checks the wording against AHPRA advertising guidance. If a line may sit outside the guidance, she says so in plain English and suggests calmer wording. You make the final call.
Ask Abby before you post →Sequences stop on reply
The moment a patient replies or books, their sequence stops. Nobody gets chased after they have answered.
One thread per patient
Each patient has one active conversation, whichever channel they use. No double-ups, no crossed wires.
A daily report
Each morning you see what was answered, what was booked, and who is back in the diary.
Questions
Nookal, answered.
Does Routiq integrate with Nookal?+
Yes. Robyn reads your Nookal diary live, offers real times and books directly into Nookal. Nookal remains the source of truth.
Can Robyn book Nookal appointments after hours?+
Yes. Robyn answers 24/7, so patients can book, reschedule or cancel outside reception hours and the diary is updated directly.
Can we limit what Robyn can book?+
Yes. Your clinic sets the locations, appointment types, practitioners and escalation boundaries Robyn works within.
What happens with a clinical or sensitive question?+
Robyn does not make clinical decisions. She hands the conversation to your team with the request and context already captured.
Can Routiq follow up patients who are due back?+
Yes. Robyn works the rebooking report, writes the follow-ups for you and books responders into the Nookal diary. Sequences stop the moment a patient replies or books.
How quickly can we test the Nookal integration?+
Most clinics are live in a day. There are no setup fees, and the 7-day free trial lets your team watch it work on real enquiries first.
Also connects with Cliniko and PracSuite. All integrations.
How it starts
See Robyn work with your Nookal setup.
01
Live in a day
Connected to Nookal and answering from day one.
02
Tested for a week
You watch it work on real enquiries before anything counts.
03
7-day free trial
No setup fees. No credit card required. Cancel anytime.
Prefer to talk it through first? Contact us.