Routiq vs Luha Automations.
What Luha Automations says it does: Personalised communications for follow-ups, reactivations and payment alerts. Routiq pairs Robyn, who answers every channel and re-engages lapsed patients, with Abby, who checks the wording against published AHPRA advertising guidance first. Here is the honest comparison.
| Routiq | Luha Automations | |
|---|---|---|
| Built for | Australia | Australia |
| Practice systems | Cliniko, Nookal, PracSuite | Cliniko |
| Channels | Phone, SMS, WhatsApp, Web chat | SMS, Email |
| Patient re-engagement | Yes. Robyn works the rebooking report and writes follow-ups | Partially, see below |
| AHPRA-aware checking | Yes. Abby checks messaging against published AHPRA advertising guidance | No public equivalent |
| Pricing | AUD $199 per location per month, or $159 billed annually. No setup fees. 7-day free trial. | Pricing on enquiry (last checked August 2026). |
What Luha Automations does well
- ✓ Reactivation flows named as a first-class feature
- ✓ AU-based automation shop
Choose Luha Automations if
- You want custom automation flows built to your spec.
Choose Routiq if
- You want reactivation that works out of the box, no flow-building.
- You also need reception. Luha does not answer calls.
- You want the AHPRA-aware layer on everything outbound.
The verdict
Luha automates comms to spec, including reactivations, and AU clinics like the local build.
Routiq productises the same outcome: Robyn already knows how to work a rebooking report, and Abby already knows what AHPRA guidance says about the wording.
This comparison uses public information: Luha Automations's own website and the Cliniko Connected Apps directory, last checked 8 August 2026. Spotted something out of date? Email daniel.welsh@routiq.ai and we will fix it. Their site: luha.com.au
See Robyn work your rebooking report.
7-day free trial. No setup fees. Live in a day on Cliniko, Nookal or PracSuite.
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