Both text patients who haven't been back, answer their replies and book them into Cliniko. The difference is how you pay: rebookr charges for every patient who comes back, and Routiq charges a flat monthly price.
rebookr costs less when only a few patients come back. From about 8 bookings a month, Routiq costs less, and the gap grows with every booking.
| Bookings a month | rebookr | Routiq |
|---|---|---|
| 5 | A$160 | A$225 |
| 10 | A$320 | A$250 |
| 25 | A$800 | A$327 |
| 50 | A$1,600 | A$455 |
| 100 | A$3,200 | A$711 |
rebookr: A$32 including GST per attended booking, from its pricing page. Routiq: A$199 a month for one location plus texts at 10c per SMS segment, using one clinic's real rate of about 51 segments per booking. Your rate will differ.
Robyn sent 2,560 texts. About 100 bookings were made within two weeks of a text and weren't cancelled. Routiq cost about A$711 that month: A$199 plus 5,120 SMS segments at 10c.
At rebookr's published price, the same 100 patients would cost A$3,200. That assumes rebookr brought back the same patients; it bills only for appointments it books that the patient attends.
How each one finds, texts and books your patients.
You're on Cliniko, you expect fewer than about 8 patients a month to rebook, and you want to pay nothing unless a patient attends.
You have hundreds of patients who haven't been back, you want one price however many return, and you want to check texts before they go out.
rebookr charges per patient who comes back. Routiq charges per clinic location.
Including GST. No subscription, setup fee or text charges. Cancellations and no-shows aren't billed, and a rescheduled appointment carries its fee to the new date.
Billed fortnightly with a report of each booking it charged for.
Per location, or A$159 a month billed annually. Includes Robyn's conversations, re-engagement, SMS campaigns and the missed-call voice line.
Texts cost A$0.10 per SMS segment. The 7-day trial includes 100 messages and needs no card.
It depends on how many patients come back. With no subscription, rebookr costs less in a month when only a few patients rebook. Using one clinic's real text-to-booking rate, Routiq costs less from about 8 bookings a month, and the gap grows with every extra booking because Routiq's price is flat.
No. Routiq is a flat monthly price per location, plus 10c per SMS segment for the texts you send. A rebooking text with a link usually uses two segments. You pay the same whether 10 or 100 patients come back.
rebookr's fee is from its pricing page, checked on 6 November 2026. Routiq's figures use one massage clinic's October 2026: 2,560 texts and about 100 bookings, made within 14 days of a text, that weren't cancelled. A booking after a text doesn't prove the text caused it, and your clinic's rate will differ.
Only if rebookr brought them back. It charges for appointments it books that the patient attends, and its report also marks phone bookings made within 24 hours of its message. The example shows what the same result would cost under each price, not what rebookr would achieve.
Yes. Pause rebookr's messages first so patients don't get two follow-ups, then connect Cliniko or PracSuite to Routiq. The 7-day trial needs no card, so you can check the first texts before you pay.
Written by Routiq. rebookr's features and price come from its website and its Cliniko connected-app listing, checked on 6 November 2026. Routiq's cost figures use one clinic's October 2026 results. This compares published prices and features; it is not a test of which product books more patients.
Bring your lapsed-patient count to a demo and we'll show you what a month would cost on each.