How It Works
From sign-up to recovered revenue in 5 steps. No technical setup on your end.
Sign Up & Connect Cliniko
Sign Up & Connect Cliniko
Create your Routiq account and securely connect your Cliniko practice management system. The entire setup takes under 5 minutes.
What Happens:
- One-click Cliniko integration - no IT required
- Routiq syncs your entire patient database automatically
- Enterprise-grade encryption keeps patient data secure
- Official Cliniko Connected App - trusted and verified
Routiq Identifies Inactive Patients
Routiq Identifies Inactive Patients
Routiq automatically scans your patient database and segments inactive patients by how long they've been away - 30, 60, 90, or 180+ days.
Smart Segmentation:
- Filters by treatment type, practitioner, and location
- Automatically excludes opted-out and deceased patients
- Surfaces your highest-value reactivation opportunities first
- Continuously updates as new patients become inactive
Launch Your Campaign
Launch Your Campaign
Select your patients, choose your channel (SMS, WhatsApp, or email), and let Routiq's AI generate personalised messages using behavioural science.
Science-Backed Messaging:
- AI crafts unique messages using nudge theory and loss aversion
- References patient name, treatment history, and practitioner
- 6 tones calibrated to patient psychology
- Multi-step follow-up sequences with escalating urgency
24/7 AI Booking Agent Handles Replies
24/7 AI Booking Agent Handles Replies
When patients reply - even at 11pm - Routiq's AI booking agent responds instantly, handles objections, answers questions, and books them in.
Always On:
- Responds to patient replies instantly - any time, any day
- Handles common objections and answers questions naturally
- Confirms appointments and sends booking details
- Skips automatically if patient already books - zero spam
Track Revenue & Optimise
Track Revenue & Optimise
See exactly how many patients rebooked and how much revenue each campaign recovered. Real numbers, not vanity metrics.
Full Visibility:
- 14-day attribution window ties bookings to campaigns
- Dollar value recovered per campaign, per channel
- Analytics by practitioner, treatment type, and location
- Ongoing optimisation as the AI learns what converts best
Stop Losing Patients. Start Today.
Most practices are live within 5 minutes. No lengthy onboarding. No technical setup on your end.
Start Free TrialFree 14-day trial. No credit card required.