Sound Familiar?
Common challenges psychology & counselling practices face with patient retention.
Therapy Drop-off
Clients stop attending before completing their therapeutic journey.
Medicare Session Limits
Clients exhaust their Medicare sessions and don't return for private sessions.
Sensitive Communication
Generic recall messages feel inappropriate for mental health contexts.
Waitlist Management
Long waitlists make it hard to reach out when spots open.
How Routiq Helps Psychology & Counselling Practices
Automated patient re-engagement designed for your specialty.
Gentle Re-engagement
Appropriate toneThoughtfully worded messages that acknowledge the therapeutic relationship.
Medicare Renewal
60% return rateReminders when new Medicare periods begin.
Waitlist Updates
90% fill rateAutomated notifications when appointments become available.
Check-in Sequences
Ongoing supportWellness check-ins for clients in maintenance phase.
Get Started in 48 Hours
Connect Your System
One-click integration with Cliniko. No manual data exports.
Set Your Rules
Define who to contact and when. Customize your message tone.
Watch Revenue Return
Inactive patients start rebooking automatically.