Cancellation Slot Broadcasting

Last-minute cancellations create revenue gaps whilst suitable patients wait for available appointments. This automation instantly matches cancelled slots with the best-fit patients.

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Cancellation Slot Broadcasting Workflow - From manual waitlist to intelligent slot optimization

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The Evolution Journey

Alert best‑fit patients when a slot opens. Auto‑book quickly.

Stage 1: Manual Cancellation Management

Cancellations leave empty slots with no systematic follow-up
Manual calls to waiting list patients often too late
No priority system for who gets offered cancelled slots
Revenue loss from unfilled appointments
Patient frustration from missed opportunities

Stage 2: Automated Waitlist Alerts

Instant notifications to waitlist patients when slots open
SMS and email alerts with booking links
First-come-first-served booking system
Automated confirmation and calendar updates
Basic patient preference matching

Stage 3: Intelligent Slot Optimization

AI matches cancelled slots to best-fit patients instantly
Predictive scheduling based on patient history and needs
Multi-criteria optimization (location, time, practitioner)
Automated rebooking with minimal patient interaction
Dynamic pricing for premium last-minute slots

Key Benefits

Higher appointment utilization rates
Reduced patient wait times for preferred slots
Increased revenue from recovered cancellations
Better patient satisfaction through opportunity alerts

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