An AI receptionist built for cosmetic clinics
By Daniel Welsh, Founder, Routiq · Last updated 10 July 2026
Robyn is Routiq's AI receptionist for cosmetic and aesthetic clinics: she answers every call and message, books consultations into your calendar, and follows up with clients who are due back — around the clock.
Because a clinic's outbound messages are themselves regulated advertising, every message Robyn sends is written inside the AHPRA and TGA rules — compliant by design.
The two growth levers you own
Cosmetic clinics can't advertise their way out of a saturated market — the rules cap what you can say. What you can control is answering every enquiry the moment it lands, and rebooking the clients already due back. Robyn does both.
A missed call after hours is a client who books with whoever did answer. Robyn makes sure that's you.
Reactivation, done the compliant way
Injectable and skin clients are due back on a regular cycle. Robyn works your recall list with personal, on-brand messages — and, crucially, those messages avoid the testimonial, outcome-claim and prescription-product language that gets clinics in trouble.
See Robyn on your clinic
Answer every call, book every consult, and win back lapsed patients — with messaging written inside the rules.
Book a 15-min demo →Common questions
Does Robyn work with my booking system?
Robyn is built to sit on top of your existing phone and calendar. Book a short demo and we'll confirm the fit for your setup.
How is Robyn different from a generic SMS tool?
Generic tools don't know the AHPRA and TGA rules — Robyn's messaging is written inside them, so you can reactivate clients without the advertising risk.
General information, not legal advice
This page explains published AHPRA and TGA advertising guidance in plain English to help you review your own marketing. It is not legal advice, does not certify compliance, and is not endorsed by AHPRA or the TGA. Confirm anything material with your own lawyer or regulatory advisor.
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