An AI receptionist for allied health clinics
By Daniel Welsh, Founder, Routiq · Last updated 10 July 2026
Robyn is Routiq's AI receptionist for allied-health practices — physio, chiro, podiatry, psychology and more. She answers every call and message, books appointments, chases no-shows, and wins back patients who've lapsed.
Reactivation messages are advertising a regulated health service, so Robyn's follow-ups are written inside the AHPRA rules — no risky testimonials or outcome claims.
Your patient list is your cheapest revenue
The patients who already know you are the easiest to bring back — but most practices never systematically work their recall list. Robyn does it automatically, with personal messages that book, not reminder blasts that get ignored.
And every call answered is a patient who doesn't drift to the clinic down the road.
Compliant by design
AHPRA's advertising rules apply to how you talk to patients, including recall SMS and email. Robyn is built so those messages stay on the right side of the rules — identifying the sender, offering an opt-out, and avoiding language that creates an unreasonable expectation of benefit.
See Robyn on your clinic
Answer every call, book every consult, and win back lapsed patients — with messaging written inside the rules.
Book a 15-min demo →Common questions
Which practice types is Robyn built for?
Allied-health practices that run on appointments — physiotherapy, chiropractic, podiatry, psychology, osteopathy and similar. Book a demo to confirm the fit.
Do reactivation texts really count as advertising?
Yes — a message encouraging a patient to rebook a regulated health service is advertising under the National Law, so the wording matters. Robyn handles that for you.
General information, not legal advice
This page explains published AHPRA and TGA advertising guidance in plain English to help you review your own marketing. It is not legal advice, does not certify compliance, and is not endorsed by AHPRA or the TGA. Confirm anything material with your own lawyer or regulatory advisor.
Sources
Keep reading